This category is dedicated to focused discussions, troubleshooting, and knowledge sharing about Daviteq’s products.
1. Why Should You Use This Category? What Is It For?
- This category is specifically for topics related to Daviteq’s products, including:
- Wireless Sensors: Installation, configuration, and maintenance.
- IoT Gateways: Troubleshooting, advanced settings, and use cases.
- Globiots Platform: Integration, data visualization, and reporting features.
- Use this category to:
- Ask detailed, product-specific questions.
- Share tips and best practices for using Daviteq products.
- Report issues and get support from the community or Daviteq experts.
2. How Is This Different from Other Categories?
- General Questions and IoT Discussions: Focuses on broad, non-product-specific IoT topics.
- Daviteq Product Discussions: Focuses exclusively on Daviteq’s hardware and software, providing a space for:
- Technical support.
- User experiences and feedback.
- In-depth product-focused discussions.
3. What Should Topics in This Category Generally Contain?
To keep this category organized and helpful, topics should include:
- Clear and Specific Titles: Clearly state the product and issue or discussion point.
- Examples: “How to configure the WSLRW-ATH LoRaWAN Sensor?” or “Best practices for integrating Globiots with SCADA.”
- Detailed Descriptions:
- Provide the product model, firmware version, or software version when discussing technical issues.
- Include steps you’ve taken to troubleshoot or achieve your goal.
- Attachments (if necessary): Add screenshots, logs, or photos to clarify the issue.
- Relevant Tags: Use tags like #wireless-sensors, #iot-gateway, or #globiots to categorize your topic.
4. Do We Need This Category? Can It Be Merged with Another Category or Subcategory?
This category is essential as it:
- Offers a dedicated space for Daviteq product users to share insights and resolve issues.
- Prevents product-specific discussions from being scattered across other categories, improving accessibility and focus.
Merging this category with others may dilute its purpose and make it harder to locate specific product discussions. However, the forum team will periodically review its relevance and make adjustments if necessary.
5. Guidelines for Participation
- Be Product-Specific: Ensure your post is directly related to a Daviteq product.
- Respect Community Standards: Engage respectfully and constructively.
- Avoid Duplication: Search the category to check if your question has already been addressed.